Returns & Exchanges
At Rashmi’s Bakery, we strive for perfection in every bite, but due to the perishable nature of our products, we generally cannot accept physical returns. If you are unsatisfied with your order, please reach out to us within 24 hours of receipt so we can make it right.
Return Process
- 1.Contact Us
Email our support team or visit our storefront within 24 hours of receiving your order with your order number and details regarding your concern.
- 2.Provide Documentation
Please include clear photographs of the product and the packaging to help our quality control team evaluate the issue.
- 3.Internal Review
Our bakers and management will review your request to determine if the issue was due to a manufacturing error or transit damage.
- 4.Resolution
Approved claims will be resolved through a store credit, a replacement product, or a partial refund depending on the specific circumstances of the order.